Current Situation
Greater Anglia services are affected due to a person hit by a train between Shenfield and Ilford. All lines are blocked in both directions as emergency services are en route to the location of the incident. Disruption is expected to continue until further notice.
Impact on Passengers
Passengers are advised that they can use their tickets on c2c services between London Fenchurch Street and Southend Central. Additionally, advance purchase ticket holders will be permitted to travel on earlier or later trains if their booked service is cancelled. Those delayed by 15 minutes or more may be eligible for compensation under the Delay Repay scheme.
Statements from Authorities
In response to the disruption, Greater Anglia stated, “We are sorry if your journey has been affected by this disruption.” Network Rail has confirmed that the line will remain blocked in both directions due to the incident.
Future Developments
Observers note that emergency services are actively managing the situation, and updates will be provided as more information becomes available. Meanwhile, Greater Anglia has recently launched a 360-degree virtual tour of Beaulieu Park station, the first new station on the Great Eastern Main Line in over 100 years, to assist customers with journey planning.
Rebecca Richardson, a spokesperson for Greater Anglia, emphasized the importance of this tool, stating, “The idea was to create a tool for customers to assist them with their journey planning and reduce the anxiety about whether the station would create any accessibility barriers, so that they can travel with confidence.” Jamie Burles added that this Easter, the majority of the railway across East Anglia will be open for passengers to enjoy their long bank holiday.
