Virgin Media O2 alerts customers about scammers using AI to generate fake customer service numbers. Millions are at risk of…


Virgin Media O2 alerts customers about scammers using AI to generate fake customer service numbers. Millions are at risk of…

NS&I Premium Bonds is embroiled in a scandal involving nearly £500 million owed to bereaved families due to operational failures.

NS&I is preparing to repay hundreds of millions to customers due to historical errors affecting bereaved families. The compensation could…

National Savings and Investments (NS&I) is facing increasing scrutiny due to a surge in complaints and delays affecting bereaved families.

On March 25, 2026, TalkTalk experienced a significant internet outage affecting thousands of customers across the UK. The disruption began…

A Ryanair flight from Bristol to Dublin was diverted to Manchester due to severe weather, leading to a denied refund…

Ryanair has faced backlash after denying a refund for a diverted flight from Bristol to Dublin, claiming passengers missed a…

Morrisons is implementing significant changes to its store checkouts, enhancing efficiency and customer service across all UK locations.